Store, Manage, Report, Analyse all Conversations

All OpenAI conversations are automatically recorded on a per call basis. You can report and analyze calls / conversations with hundreds of filters at any time

Extend & Automate the OpenAI

With OpenAI Designer, Design your Custom functionality and Automate your custom Workflows, Trigger your services only using UI. No Coding required.

Analytics

Extract all key information from OpenAI Conversations & Live Agent chats.

OpenAI Analytics allows you to Summarize, Classify and more AI analysis of conversations in OpenAI Sessions.

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Live Agent Support

Transfer OpenAI Sessions to your Live Agents at any time.

OpenAI Live Agent Support allows you to communicate live (Real Time) as your clients correspond with the AI Assistant.

Qualification and Scoring

Quality / Score and Report all OpenAI Conversations ( including Live Customer representative chats ).

With the OpenAI Quality Tool, you can Score and Report all OpenAI Conversations ( including Live Customer representative chats ).

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Dynamic Data Support

You can dynamically process data in OpenAI sessions and minimize the Agent requirement