Teknoses Studio is an All-In-One, Ready for Production, Complete Suite for anyone working with real-time Virtual Assistant on any communication platform and Full VOIP Infrastructure with below Features
Integrated Speech to Text / Machine Learning / Text to Speech infrastruce allows you publish any type Voip Virtual Assistant and Chatbot project in minutes. Also, thanks to the integrated Coding and Database environments, you can customize and build your projects as you wish.
Explore Chatbots Explore VoipThe Virtual Assistant Simulator allows you simulate Asistant Sessions as if you were chatting with your Assistants. It is 100% Real Simulator that dramatically downs the development time.
With Integrated ide you can Code / Debug / Simulate and Test your Assistant and Chatbot Projects directly on Virtual Assistant Server as realtime, through the Browser.
You can build your assistants on to prebuilded templates quickly. We have prepared many different assistant project for different use cases. From making simple secretary assistant to handling a bank's call center process or Making a Custom outbound Survey with Speech to Text support, You can find out a start point and complete project with source code for your all needs.
And offcourse you can write your own code and / or modify the template designs to customize projects.
The Virtual Assistant Server can host unlimited different projects in one server. All project's has their own Database instances and All calls made to the virtual assistant are recorded in the database with all their details, including the caller's voice.
It's auto scale Infrastructure allows you to increase capacity unlimitedly.
You can report Calls, View / Listen Caller's speechs, Report and Listen Matched / Unmatched requests and many more statistics and reporting tools.
You can also create Project-Spesific tables and record / import / export and manage your data with your code in realtime.
Teknoses Studio projects can work on all different communication channels in the same time.
You do not need to buy another IP /PBX for your Call Center. Teknoses Studio has Embeded IP / PBX, VOIP, Live Chat, Chatbot features that allows you run your Call Center completelly over Teknoses Studio.
The Live Agent Pages of Teknoses Studio is full programmable for your Custom Implementations. You can display any type info
You can switch between Virtual and Live Customer Representatives at any stage of a call.
Also, Teknoses Studio can be integrated an existing IP / PBX infrastructure like a Sip Phone or as a Sip Trunk.
More than 20 analytics about conversations, like Call Reasons, Call Classifications,Agent Performance, Call Scoring, Agent Scoring, Quality Forms and much more
Learn more about AnalyticsThe Adaptive Learning Technology allows you publish your Virtual Assistants immediatelly, without cause for customer dissatisfaction. A One simple Question and Answer definition is exactly enough to Publish Your Virtual Assistants. You can Transfer the Caller's Session to Live Agent at any point and Improve Your Virtual Assistants in background over Non-Matched request reports with one click.
From %30 up to %90 Teknoses Teknoses Studio can reduce your Live Agent & Call Center costs.